Hey there, we hope you don’t mind us replying to you in English. In the meantime, Dropbox support has provided a temporary workaround that users can try and see if it fixes the issue for them.
We hope a patch is released soon that fixes the issue.įortunately, Dropbox support is aware the connection icon is grayed out for some Mac owners and they are working on a fix for it. SourceĪs per user reports, rebooting their Mac or restarting the router doesn’t work at all. The first few reports about this issue came around three weeks ago, but it has still not been resolved. This has created confusion for macOS users, as they are never entirely clear if their files are syncing or not and have to constantly check it manually. When there is no internet connection, this icon should turn gray, yet it does so consistently even when there is working internet on the device. Is it a bug or a part of the new design of Dropbox? But I have just recognized that the Dropbox icon in the Menu Bar is greyed out as can be seen from the screenshot I’ve added below. I do have an Internet connection and Dropbox services work just fine. Dropbox icon in menu bar on all my Macs (Monterey and older) is grey for some weeks now but there are no connectivity problems whatsoever…any ideas? It looks like a visual bug, as the software continues to work as intended. Lately, Dropbox users on macOS have been facing a bug where the connection icon is grayed out ( 1, 2, 3, 4, 5). Dropbox has excellent functionality when it comes to accessing files from anywhere.
Original story (published on July 28, 2022) follows:ĭropbox is a file hosting service that offers Cloud storage, personal cloud, and client software. New updates are being added at the bottom of this story…….
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